in today’s online market, honesty is the best policy. that’s why we designed the most generous and transparent store policy for our customers. read below to learn more and don’t hesitate to contact us with questions!

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- sugababythrift has one of a kind pieces, this means limited quantities. all orders are accepted on a first come first serve basis.

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- sugababythrift has a strict no refund / no return / no exchange / no cancellation policy. 

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- sugababythrift does not offer cash on delivery services.

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- please make sure to check the description of the item you wish to purchase for sizing details, condition of the item, and shipping fee.

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- all orders are processed within two working days regular delivery takes approximately four to nine days depending on your location! express delivery takes approximately two to five days. however, delivery dates may differ in the event of public/bank holidays, festivals, and unforeseen conditions.

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- please make sure to enter your address details as accurately as possible upon completing your purchase to avoid any delays.

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- at sugababythrift, we own the copyright to everything we post and any act such as using pictures of our products on other platforms without permission will lead to legal action.

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- a complete unboxing video that shows the label on a sealed package is mandatory in order to raise any complaints or requests. The video must be unedited and must show the order being unboxed as received.